1. Who you are contracting with
- Provider
- Fritz Reif Garcia
- Tax identification number
- 03152180F
- Registered address
- Juan Ramón Jiménez 63, 46026 Valencia, Spain
- support@snugport.app
- Service
- Snugport, available at snugport.app and app.snugport.app
2. What Snugport is
Snugport is a web application for organising freelance work: time tracking, projects, deadlines, finances and notes. It runs in your web browser and stores your information in your browser's local storage on the device you are using.
The panel is provided free of charge and without an account. Snugport Sync is an optional paid subscription that stores a copy of your panel on our servers so that it can be synchronised between your devices.
3. Acceptance
By using Snugport you accept these terms. If you do not accept them, do not use the service. If you use Snugport on behalf of an organisation, you confirm you are authorised to accept these terms on its behalf.
4. Your account
An account is only required for Snugport Sync. You must provide a real email address that you control, and confirm it. You are responsible for keeping your password secure and for everything done through your account. Passwords must be at least eight characters long.
You must be at least 18 years old, or an emancipated minor, to subscribe to Snugport Sync. The free panel needs no account and is not affected.
You may delete your account at any time from within the panel. Deleting your account removes your cloud copy and your login credentials from our systems. It does not touch the data stored locally in your browser. If you have a subscription that is still due to renew, cancel it first from your billing portal — otherwise deleting the account would leave you paying for a service you no longer have. Once cancelled, deletion is immediate and permanent.
5. Subscription, prices and billing
- Prices are published on the pricing page and are shown with VAT included. What you see is the total you pay; no tax is added at checkout. If you are a business with a valid VAT number you may enter it during checkout and it will appear on your invoice.
- We charge in euros. If your bank, card or payment account is held in another currency, it may apply its own exchange rate and its own fee to the conversion. That charge is not ours, we do not receive any part of it, and we cannot control it.
- Payments are processed by Stripe Payments Europe, Ltd. Card details are entered on Stripe's systems and are never received or stored by us.
- Subscriptions renew automatically for successive periods (monthly or annual, as chosen) until cancelled.
- An invoice is issued for each payment and is available from your billing portal.
- We may change prices. Any change will be communicated by email at least 30 days in advance and will only apply to renewals after that notice period. If you do not agree, you can cancel before the renewal.
6. Cancellation and refunds
You can cancel at any time from Settings → Sync → Manage subscription. The conditions, including your statutory right of withdrawal, are set out on the cancellation and refunds page, which forms part of these terms.
7. If payment stops
If a subscription lapses or a payment fails, your locally stored panel is unaffected and continues to work in full. Your cloud copy remains available for you to download and to delete; what stops is the ability to upload new changes. We do not withhold your data as a means of getting you to pay.
8. Your content
Everything you write into Snugport is yours. You keep all rights to it. We claim no ownership or licence over it beyond what is strictly necessary to store and transmit your cloud copy so that the sync feature works. We do not use your content to train models, to advertise, or for any purpose other than providing the service.
You can export everything at any time as a JSON file from within the panel.
If what you keep in Snugport includes personal data about other people — your clients, your leads — then in data protection terms you are the controller of that data and we are processing it on your behalf. The contract that governs it is the data processing agreement, which you accept when you create your account and which forms part of these terms.
9. Acceptable use
You agree not to:
- use the service for anything unlawful, or to store unlawful content;
- attempt to gain access to accounts or data that are not yours;
- interfere with the service, overload it, or circumvent its technical limits;
- resell or redistribute the paid service as your own.
10. Availability and changes
We work to keep the service running but do not guarantee uninterrupted availability. The service may be modified, suspended for maintenance, or have features added or removed. If we discontinue Snugport Sync altogether, we will give reasonable advance notice by email and refund the unused part of any prepaid period.
If we withdraw a substantial part of what Snugport Sync does, subscribers get the same 30 days' notice by email as for a change to these terms, and can cancel before it takes effect.
Note that the free panel keeps working in your browser regardless, and your data is exportable at all times.
11. Termination
You may stop using the service at any time. We may suspend or terminate an account that breaches these terms, that is used unlawfully, or where required by law — giving notice where it is reasonable to do so, and allowing you to retrieve your data unless prevented by law.
12. Liability
The free panel is provided as is. For the paid service, we are liable for damages caused by our own fault in accordance with applicable law. Nothing in these terms limits liability for death or personal injury, fraud, wilful misconduct, or any liability that cannot be excluded under applicable law — including the statutory rights of consumers, which are unaffected.
To the extent permitted by law, we are not liable for indirect or consequential losses, or for loss of data that you could have avoided by keeping your own export. You are responsible for keeping your own backups; the panel provides a one-click export for exactly this reason.
13. Changes to these terms
We may update these terms. Substantive changes affecting subscribers will be notified by email at least 30 days in advance. Continuing to use the service after a change takes effect means you accept the new terms; if you do not, you can cancel.
14. Applicable law
These terms are governed by Spanish law. If you are a consumer resident in the European Union, you also benefit from the mandatory protections of the law of your country of residence, and nothing here deprives you of them. As a consumer you may bring proceedings in the courts of the country where you live.
15. Dispute resolution
If something goes wrong, write to support@snugport.app first. We would much rather fix it than argue about it.
We are not signed up to any accredited alternative dispute resolution body, and no code of conduct obliges us to submit to one. If our answer does not satisfy you, you can take the matter to the Spanish consumer arbitration system (Sistema Arbitral de Consumo) through the arbitration board of your region or that of the Comunitat Valenciana, or complain to your local consumer authority. If you live in another European Union country, the European Consumer Centre in your country can help you.
Nothing here limits your right to go to court.
16. Contact
Questions about these terms: support@snugport.app.